FAQ’S

Who are Robes Delivered?

QUESTIONS WE OFTEN GET

‘Robes Delivered’ are a family owned business located in Sydney, NSW that manufacture sliding wardrobe doors, sliding complete wardrobes, hinged wardrobes and other storage solutions. We specialise in the construction of high wardrobes that are made to measure and delivered across Sydney, The Central Coast, Newcastle, The Blue Mountains & Wollongong. All of our products are manufactured using the best quality materials and we take pride in offering a large selection of wardrobe doors delivered direct to your door!

Why are your doors so much more affordable?

Our DIY Wardrobes are manufactured on-site in our Sydney factory. We don’t offer a showroom since our products can be viewed online. We also provide over the phone advice hence the lower running costs. All of our Wardrobes come with a 10 year guarantee which covers the wheels and head guides. If you ever have an issue with any of these items, we will deliver or post replacements for you free of charge!

What is included when I order DIY Wardrobes?

Our DIY Wardrobes come with all parts required to complete your installation. All you will need to have are some tools.

Do the doors come in standard sizes?

Our DIY Wardrobes are custom made from scratch and therefore, we don’t stock standard sizes.

Do the doors come any higher than 2400mm?

We do stock oversize panels that can be up to a maximum height of 2700mm (door size). Should your ceiling height be higher than this, we can accommodate by offering a white melamine bulkhead & Side panel that will make up the rest of the space up to your ceiling.

What if my floor, ceiling or walls are uneven?

It’s important to ensure your floors are level. Check using a spirit level. If they are uneven, please send the smallest number to us in your order. Our wardrobes are built with some tolerance which will allow for some minor adjustments. It is more important that the width and height measurements are accurate and you are encouraged to measure this at least twice.

Where can I view your DIY Wardrobes?

Our sliding wardrobe door range can be viewed online by visiting our website: www.robesdelivered.com.au

What is the lead time from when my order is placed?

Our standard wardrobes have a lead time of 1 week from when your order is placed. We pride ourselves in having once of the fastest turn around times in the industry. Depending on stock levels, the wait time can sometimes be a little longer (This was more common during the peak of COVID however we are now generally able to deliver within the 1 week time frame). Our Polyurethane Doors generally take 2-3 weeks from when your order is placed. This is mainly due to the wait time involved in spraying the doors and ordering the colour etc. We offer our services & FREE delivery to Sydney, The Central Coast, Newcastle, The Blue mountains & Wollongong!

Would I be able to collect my doors if I am located outside of your service area?

If you don’t wish to have your doors delivered, you can collect them from our factory.

What if I can’t find exactly what I’m looking for?

If you have a particular design in mind or have seen something you like elsewhere we may be able to give you a quote.

Are the wardrobes easy to install?

Fitting should give a good DIYer no problems at all. Some tools are needed and we are always on the end of the phone if you need help. Fitting instructions can be found on our website and are also provided with your screws and fittings.

What should I do if I have carpet?

If you are installing the wardrobe doors onto carpet, ensure that when you measure, push down hard into the carpet with the tape measure for a true reading.